HMRC Estate

No, that is not right; I cannot agree with the hon. Gentleman. The factors driving the programme—...

It is good to hear the Minister make the point that the telephone answering is improving. On the ...

I thank my hon. Friend for her comments. Given her membership of the PAC, it is important and nic...

The trouble with all this talk of regional centres is that this is exactly what has happened in e...

I cannot agree with the hon. Gentleman’s comments about the motivation. As I said, there is a bal...

The Minister noted that there were some compliments in the NAO report on how HMRC has moved to a ...

Of course. My hon. Friend is right to say that. As I have said, HMRC will respond in detail to th...

You are proposing to close a very modern office in Workington. The NAO report says that the avera...

I have no plans to close that office. To my very great life impoverishment, I have to admit that ...

I think we all recognise that you are busy enough, Mr Speaker, without taking charge of HMRC’s re...

HMRC is planning to have a regional centre in Leeds, but it has not identified a site, and any si...

As my hon. Friend knows, I am familiar with all the localities that he mentioned. I know that Bra...

The Minister will be aware that some HMRC offices have already closed in Northern Ireland, not on...

I am not sure that I recognise the description of chaos and upheaval, given what I have said abou...

I want my constituents to get the best possible service from HMRC, particularly when they have a ...

We have had the experience of working through recent challenges in respect of the Concentrix cont...

This modernisation and improvement programme in Northern Ireland has led to the closure of office...

It is worth noting on the broader point that employment in our countries is at an all-time high. ...

The Minister has said a number of times that there will be a better service for customers in thes...

I did note that point, but I am not sure that I agree with how the hon. Lady has expressed what I...

The Minister speaks of saving money and of modern offices. The HMRC offices at the Pyramids busin...

I have had a number of conversations with, in particular, some of the hon. Lady’s colleagues who ...

Sheffield staff are already commuting considerable distances to their HMRC office because of prev...

I am pretty certain that that was not the rationale for the choice of locations. Very careful dis...

HMRC Porthmadog is earmarked for closure, and in all likelihood the Welsh language unit will be c...

We have considered that issue, and we intend to work on it with other Departments. As I have said...

It is not very often that the hon. Member for Shipley (Philip Davies) and I find ourselves on the...

I assure the hon. Gentleman and the House that, as a Bradford girl, I would never do anything to ...

Obviously, there will be an economic impact on many towns and cities that will lose their largest...

As the hon. Gentleman will know, we announced more investment in tackling non-compliance with the...

Will the Minister think again about the location of the Wales tax centre? Will she consider sitin...

The hon. Gentleman has neatly illustrated the challenge involved in deciding on locations as part...

Is the Minister aware that it will be feared throughout the United Kingdom, but particularly in N...

Of course I am aware of that, but at the heart of HMRC’s wider transformation programme, which wi...

Does the Minister accept that the closures will have a devastating impact on some communities, th...

I think that, for the most part, what the right hon. Gentleman has said is just a political point...

In Wales, the facts are that the Government are creating one national centre in Cardiff, the most...

I note the hon. Gentleman’s criticisms but cannot agree with the thrust of his points. HMRC will ...

Cumbernauld tax office already ticks all the boxes in terms of what HMRC apparently seeks in a re...

I have had a number of conversations specifically about the Cumbernauld site, and I will write to...

I think that the Minister would be outraged if people living in villages, towns and small cities ...

I am not entirely sure I recognise the point being made. Most of our taxpayers, whether businesse...

I am sorry, but I have to disagree with the Minister on customer service, having seen my wife wai...

The focus on customer service is vital. At the heart of the wider transformation programme, not j...

Given that the Department for Work and Pensions is also conducting an estate review and is threat...

The last question is difficult to answer because ultimately individuals will decide what is right...

The vast majority of staff in the HMRC office in Enniskillen in my constituency will be closer to...

As I have said, it is the nature of responding to an urgent question that one has not had a chanc...