Online Safety Bill

From experience, I think it is true that companies get defensive and seek to defend the indefensible on occasion. I agree with the noble Baroness on that, but I will balance it a little as I also work with people who were agonising over not wanting to make a bad situation worse. They were genuinely struggling and seeking to do the right thing. That is where the experts come in. If someone would say to them, “Look, take this stuff down; that is always better”, it would make their lives easier. If they said, “Please leave it up”, they could follow that advice. Again, that would make their lives easier. On the excuses, I agree that sometimes they are defending the indefensible, but also there are people agonising over the right thing to do and we should help them.