My Lords, I contribute to this debate on the basis of my interests as laid out in the register: as chief executive of Cerebral Palsy Scotland; my work with the Scottish Government on people with neurological conditions; and as a trustee of the Neurological Alliance of Scotland. It is an honour to follow the right reverend Prelate, whose point about the inequality people experience in the online world is well made. I want to be clear that when I talk about ensuring online protection for people with disabilities, I do not assume that all adults with disabilities are unable to protect themselves. As the right reverend Prelate and the noble Lord, Lord Griffiths of Burry Port, pointed out, survey after survey demonstrates how offline vulnerabilities translate into the online world, and Ofcom’s own evidence suggests that people with physical disabilities, learning disabilities, autism, mental health issues and others can be classed as being especially vulnerable online.
The Government recognise that vulnerable groups are at greater risk online, because in its previous incarnations, this Bill included greater protection for such groups. We spoke in a previous debate about the removal of the “legal but harmful” provisions and the imposition of the triple shield. The question remains from that debate: does the triple shield provide sufficient protection for these vulnerable groups?
As I have said previously this afternoon, user empowerment tools are the third leg of the triple shield, but they put all the onus on users and no responsibility on the platforms to prevent individuals’ exposure to harm. Amendments 36, 37 and 38A, in the name of the noble Lord, Lord Clement-Jones, seek simply to make the default setting for the proposed user empowerment tools to be “on”. I do not pretend to understand how, technically, this will happen, but it clearly can, because the Bill requires platforms to ensure that this is the default position to ensure protection for children. The default position in those amendments protects all vulnerable people, and that is why I support them—unlike, I fear, Amendment 34 from my noble friend Lady Morgan, which lists specific categories of vulnerable adults. I would prefer that all vulnerable people be protected from being exposed to harm in the first place.
Nobody’s freedom of expression is affected in any way by this default setting, but the overall impact on vulnerable individuals in the online environment would, I assure your Lordships, be significant. Nobody’s ability to explore the internet or to go into those strange rooms at the back of bookshops that the noble Baroness, Lady Fox, was talking about would be curtailed. The Government have already stated that individuals will have the capacity to seek out these tools and turn them on and off, and that they must be easily accessible. So individuals with capacity will be able to find the settings and set them to explore whatever legal content they choose.
However, is it not our duty to remember those who do not have capacity? What about adults with learning difficulties and people at a point of crisis—the noble Baroness, Lady Parminter, movingly spoke about people with eating disorders—who might not be able to turn to those tools due to their affected mental state, or who may not realise that what they are seeing is intended to manipulate? Protecting those users from encountering such content in the first place surely tips the balance in favour of turning the tools on by default.
I am very sad that the noble Baroness, Lady Campbell of Surbiton, cannot be here, because her contribution to this debate would be powerful. But, from her enormous experience of work with disabled people, this is her top priority for the Bill.
In preparing to speak to these amendments, I looked back to the inquiry in the other place into online abuse and the experience of disabled people that was prompted by Katie Price’s petition after the shocking abuse directed at her disabled son Harvey. In April 2019 the Government responded to that inquiry by saying that they were
“aware of the disproportionate abuse experienced by disabled people online and the damage such abuse can have on people’s lives, career and health”—
and the Government pledged to act.
The internet is a really important place for disabled people, and I urge the Government to ensure that it remains a safe place for all of us and to accept these amendments that would ensure the default settings are set to on.