Protection of Freedoms Bill

I simply point out to the noble Lord that my understanding is that, although a local authority may contract out a service to a provider, the local authority is still accountable for the delivery of that service. Therefore, any individual should be able to request—using the Freedom of Information Act if necessary, or through correspondence with their local MP—the information that they need to be able to satisfy themselves that what they pay for through their local taxes is actually providing the service that they expect and that they deserve to receive.