Health and Social Care Bill

My Lords, I completely support the amendment in the name of the noble Baroness, Lady Finlay, but wonder whether what she wants could be achieved—it might be a small step in the right direction in relation to legislation generally—by simply removing from the Bill the words ““provided to individuals””. The term ““individuals”” has a jarring effect. ““Provided to people”” might sound a bit better, but ““individuals”” has a slightly impersonal feel, especially as we are concerned as a Committee and as a House about the ““national”” character of the National Health Service. References to individuals jar in that regard as well. Simply requiring improvement in the provision of services might achieve what the noble Baroness seeks in her amendment.