My Lords, the Minister has asked me to withdraw my amendment and my opposition to Clause 44 stand part. I will do that for the moment but a number of points have been made around the Committee to which we may want to return on Report, if it has not been possible for the Minister to give us greater satisfaction on them. I thank all noble Lords who have spoken on all sides of the Committee.
I shall clarify a couple of points. I am grateful to the noble Baroness, Lady Hughes, for making the point that we are talking here about unresolved complaints—complaints that have not been able to be resolved at local level. We all agree that complaints should be resolved at the lowest level possible, and it is only the unresolved ones that we are talking about referring to either the ombudsman or the Secretary of State.
The noble Earl, Lord Listowel, asked me to say a bit more about the Local Government Ombudsman. I cannot say an awful lot, but I imagine that his office is staffed by people who are versed in the law, administration and local government. That is what I would expect.
Like others, I am bound to say that I have not been completely persuaded by the Minister’s arguments. As the noble Lord, Lord Griffiths, pointed out, the desire to bring everything back to the Secretary of State comes rather oddly from a Government who preach so much localism but practise so much centralism. That we are merely returning to the situation as it was before 2010 may very well be true, but it was the pre-2010 situation which was found to be unsatisfactory. That is why the move to the Local Government Ombudsman was made.
It may be that, because the pilots have operated only in 14 areas, the great majority of people have not seen the benefits of the ombudsman’s style of hearing complaints, but those who have not known anything better and are still mired in the pre-2010 situation might be pleased to experience the service that is offered under the 14 pilots.
Ministers have told us that bringing the investigation of complaints back to the Secretary of State would enable a quick resolution, but, as I said when opposing the clause, it has not been everybody’s experience that the procedure of the Secretary of State’s office has been all that expeditious in the past. It is clear that a lot of work still needs to be done before that route is fit for purpose.
It would be best if the Government were to put this on hold. If they can satisfy us by giving us the results of the evaluation before Report, that would be very helpful. If that is not possible, I would ask that the matter be taken back until there can be a proper evaluation. We might then be able to consider it again in future when another education Bill comes before the House.
The Minister kindly invited me to discuss the matter further with him, which I am happy to do. I would be very happy to join the discussions that he is having with the Special Educational Consortium and the National Deaf Children’s Society if that would help to see whether we can clarify the procedures at least in relation to children with special educational needs in the context of the implementation of the Green Paper.
Although, as I have indicated, there are a number of unresolved issues here to which we may wish to return on Report, I no longer wish for now to oppose that the clause stand part of the Bill. I do so in the hope that the matter can be progressed on the basis of further discussions between now and Report or, if not then, when the Bill comes back before us on Report.
Clause 44 agreed.
Clauses 45 and 46 agreed.
Clause 47: Determination of permitted charges
Clause 47: Determination of permitted charges
Debate on whether Clause 47 should stand part of the Bill.
Education Bill
Proceeding contribution from
Lord Low of Dalston
(Crossbench)
in the House of Lords on Monday, 12 September 2011.
It occurred during Debate on bills
and
Committee proceeding on Education Bill.
About this proceeding contribution
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2010-12Chamber / Committee
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