Borders, Citizenship and Immigration Bill [Lords]

Does my right hon. Friend share my experience of being inundated with visitors to the advice bureau who have been told that they must wait another two years before their backlog cases can be dealt with? Many people who come to see us are absolutely desperate to know what will happen to their lives. Some have been waiting five years, 10 years or even longer. That is not a decent way in which to treat anyone.