Health Bill [HL]

Perhaps I may add just one further bit of clarification on this crucial issue—and it is crucial, actually—which relates also to the point raised here about dignity. The fact is that there is now an extremely detailed patient survey: direct responses by patients about their treatment on a whole range of issues. If they are unhappy about the loos, they can make that clear on the patient survey. One of the greatest innovations over the past few years is the introduction of this patient survey. We trusts cannot wriggle out of that; it is all there on paper. You can benchmark across all the trusts and see exactly where you are. There is no way out.