Consumers, Estate Agents and Redress Bill [Lords]

Before the hon. Gentleman leaves this issue, does he agree that someone who intentionally sets out to mislead or even defraud may have all the necessary qualifications? That also applies to solicitors. However, would not a positive licensing system mean that everyone would at least start out with a minimum qualification and understanding of what they are doing? Therefore the likelihood of estate agents acting in ignorance would be reduced and that would be a great benefit to the industry and the customer.