My Lords, Amendment 53, proposed by my noble friend Lady Armstrong of Hill Top, seeks to add a new clause to the Bill. Every noble Lord who has spoken in this debate has fully supported my noble friend’s amendment. The new clause would place a duty on all public authorities to provide training for their staff so that, when they engage with members of the public, they can spot the signs of abuse and can then ask the proper questions and offer appropriate help. As my noble friend Lord Hunt of Kings Heath said, this is probably the most important amendment we have discussed today and one of the most important we have debated during consideration on this important and very good Bill.
People engage with public authorities through a range of services, such as local councils, the DWP and GPs. In some parts of the public sector, particularly the health service, people do ask such questions when they have somebody in front of them. As some noble Lords have said, although there may be training, it is very patchy and inconsistent. We are failing many victims. We want to be sure that we will have dealt with this problem by the time the Bill becomes law. When someone engages with the state, there must be people who can see the signs, understand the signals, ask the right questions and take appropriate action. Everyone must play their part in protecting the victims.
The noble Baroness, Lady Jones of Moulsecoomb, made reference to the police. There are some very good examples of excellent work that the police have done. I remember my visit to the domestic abuse unit
at Greenwich, where really good work was taking place, in collaboration with the local authority, Greenwich Council. There was one case where officers had attended an incident and were suspicious about what was going on. They kept going back because they knew. Finally, they engaged with the person, got what they needed, got the person out and protected her. That understanding of the problem and engagement does not happen everywhere. We want every police force, across the whole of the United Kingdom, to follow that good example. As my noble friend Lord Rooker said, the officers who get called to a disturbance in the early hours of the morning are often the first people knocking on the door, so it is important that the police service in particular can deal with this.
My noble friend Lady Crawley made the point that having trained inquirers who know what to ask and what to do is so important in making sure that we make the difference. I also took on board the comments of the noble Baroness, Lady Verma, about the importance of training to recognise the special needs of the BAME community when dealing with issues of domestic abuse.
So I fully support the amendment and am hopeful of a positive response from the noble Baroness. I look forward to getting a resolution of this issue.