My Lords, I agree with a great deal of what the noble Baroness, Lady Warwick, said. I am a thoroughgoing supporter of getting more information out there to enable students to evaluate the quality of teaching that they will experience at university. We have allowed things to drift a long way in the wrong direction. However, the idea that by waving a wand we should decide that 80% of British university education is sub-standard and promulgate that across the world on the basis of a collection of experimental and rather hard-to-understand metrics just seems to me daft. It is not really helpful to anyone. All we are doing is “dissing” these universities. We are not enabling anyone to choose them. If someone is choosing a university, they will
look at what is going on on a course. They will not experience the university quality of teaching; they will experience what is going on on a course. That is the level at which they need data. Nor do they need the Government to say, “This is a bronze-level course”. They need the data to make their own judgment because different things matter to different students. Some students want strict, hard teachers who will push them to do well, others want someone who will get them excited about a subject and will be a source of inspiration—I imagine the noble Lord, Lord Desai, is like this—and will drive students to work extremely hard in their own time. Different students need different things. What we need is a lot of information so that students and those who advise them can make up their own minds. In that context, the amendment of my noble friend Lord Norton is a great deal better than any of mine. My noble friend’s Amendment 177 seems to me the right way to go.
I support what my noble friend Lord Willetts said: this is experimental. We need to go on down this road and have the courage to continue. However, we should recognise that this process is experimental and that we have not yet got to a point where we know that we are defining quality in the right way. It is a very difficult area to assess. On the basis of students’ experience of only one course at one university, how do you compare whether the teaching on the engineering course at Loughborough is better or worse than the teaching on the engineering course at Oxford? They are different kinds of students with different predilections on two excellent courses, but how do you compare them on a single measure? It is very difficult to understand how we get to that point or what we should be doing with that information. None the less, we want to drive up the quality of teaching and make progress in that direction.
There seems to be a wish on the Government’s part to incorporate some measure of teaching quality in their decision whether to allow a university to raise its fees. That seems to me fair enough. However, if there is to be a collection of metrics for that purpose, they should be used for that purpose. We should not try to use a set of metrics for that purpose and at the same time say that they reflect the quality of the student experience or decisions that students should make. In its dialogue with universities the department should use its own process in arriving at a decision; it should not publish its decision as if something that was good for setting fees was good for telling students what decisions they should take.
The noble Baroness, Lady O’Neill, says that there are metrics we could use. Yes, absolutely, there are things with which to experiment. If I think back to my own university days, attendance at courses rather depended on the timing of boat club dinners and whether I was supposed to go to something the following morning. I am not sure that that should reflect on the mark given to my teachers, whoever they were. So let us aim at something that encourages the creation of metrics and their publication. Let us make sure that these metrics cannot be summarised by the Government at the level of course, let alone university. It should not be the Government’s purpose to arrive at verdicts based on difficult-to-interpret information; it should be something
they allow other people to do and make the best of. We certainly should not allow the Government to use these metrics for anything to do with immigration. I still remain entirely in the dark as regards the Home Office’s intentions. Let us see what response we get from the Government and be firm in our resolution not to let this measure through as it is.