My Lords, having dealt with important amendments regarding dangerous dogs and even more dangerous firearms, we now come to deal with an equally important matter: assaults on workers who deal with the public. It is in the spirit of the shared basic values and the common sense of this House that I am again tabling the amendment that I tabled in Committee, which I hope will command the support of all Peers, regardless of party.
The amendment sets out to tackle the shocking rate at which our shopkeepers, bus drivers, teachers, nurses and catering staff, to name but a few, are assaulted at work—in their workplace—every year. In 2012, there were 120,000 attacks against retail staff across the United Kingdom, with 51% of retailers reporting being victims of verbal or physical abuse in the past three months. Incidentally, one in five Asians work in shops, so a particular community faces these kinds of assaults.
These assaults are perpetrated against ordinary workers, who are often paid the minimum wage and are carrying out extraordinarily important tasks, such as looking after our old people, transporting our workforce or teaching our children. Such assaults can be particularly traumatic, as victims have no choice but to return to the workplace, unlike the general public. They return to the precise location and to the circumstances of the ordeal they faced. That results in increased anxiety and the understandable fear of such attacks and assaults recurring.
I shall give one example. Kim, a store manager, was attacked by a prolific shoplifter. After her attack, she described how she had,
“no end of sickness because of the stress. I have worked for five years and never had a day off, but now I am asking myself whether it is worth carrying on”.
Our current legal system, however, does not do enough to provide people like Kim with the protection they deserve. Too often, instead—the noble Lord, Lord Hunt, raised this in the previous debate—offenders go virtually unpunished, either receiving a small fine or a suspended sentence.
In order to remedy this, my amendment creates a specific offence of assaulting someone who works with the public in the course of their employment. At present, doing so is simply one of 19 aggravating factors. Currently, the Code for Crown Prosecutors states:
“A prosecution is also more likely if the offence has been committed against a victim who was at the time a person serving the public”.
The Government insist that that helps to ensure that most of these cases are brought to court. Unfortunately, that simply is not the case.
Instead, in far too many instances, because of the laws currently governing assault in the workplace, the police and the CPS seem to be deciding in advance that it is not worth proceeding with these cases of common assault, which is how they are usually categorised, because assailants could end up with as little as a £50 fine. What is the point in pursuing a case if that is the result? Even then, when the CPS does decide to prosecute, it is very rare, in the reported cases that we have, for the aggravating factor that I described earlier of assault on a public-facing worker even to be mentioned in the proceedings.
My amendment would increase prosecutions and help to ensure that sentencing reflects the seriousness of the crime. It would do so by making the assault of a public-facing worker a separate offence, which would consequently elevate the seriousness of the crime in the sentencing guidelines above that of common assault. This in turn would make the range of penalties for offenders higher, thus encouraging a higher number of prosecutions.
I should now like to deal with the criticisms that were levelled by the noble Lord, Lord Taylor, in Committee, although I gather that there has been a change of Ministers—I am not sure whether this is good or bad news, whether I have a softer or harder Minister on this occasion, and only time will tell. First, it was claimed that, due to the existing range of offences relating to criminally violent behaviour, my amendment would further complicate the law and make prosecutions more complex. I must say, in making this argument, the Government totally ignore the existing complexity of the laws governing common assault, an offence which has three categories of harm and culpability and—I do not have 11 fingers—11 factors reducing seriousness. In contrast, my amendment would simplify matters, as a separate offence for assaulting public-faced workers would be easier to determine.
Secondly, in our previous debate, the noble Lord, Lord Taylor, stated:
“I do not consider the proposed changes would mean more prosecutions”.
In making this claim, the noble Lord, Lord Taylor and the Government ignored—I know that the noble and learned Lord, Lord Hope, and others who are interested in Scots law will be particularly interested in this—the impact of similar protective measures for emergency
workers in Scotland, which have led both to a decline in such incidents and to more than 1,000 prosecutions. Scotland has shown the way, not on such a wide range as the offence there deals particularly with emergency workers, and has shown that introducing this kind of provision actually works.
Thirdly, the noble Lord, Lord Taylor, asked why such workers should be afforded special protection as opposed to members of the general public. He went on to argue in relation to the special protections rightly given to police officers by the criminal justice system:
“We do not ask of people in their normal employment that they place themselves in positions of danger in dealing with potentially violent incidents. We do ask that of the police”.—[Official Report, 4/12/2013; cols. 259-260.]
That is wrong. For a start, public-facing employees are placed in danger. That is the whole point. They are legally obliged to be there. We expect shopkeepers to challenge under-age purchasers of cigarettes and alcohol—an instruction which, when implemented, results in 30% of all violent and abusive incidents faced by retailers. We make the law saying that under-age people should not be given alcohol and tobacco. Shopkeepers have to implement it, and many of them get assaulted when they are doing so. You can imagine the 15 year-old thugs going into those shops. They may be under age as far as the law is concerned, but they can certainly be very violent towards the retailers.
A further 15% of such incidents occur when shoplifters are challenged—again, when enforcing a law that we have implemented, and a law which the police would enforce if they were there but they are not, so the shopkeeper has to do it. Transport staff are expected to place themselves in harm’s way by challenging all manner of anti-social and illegal behaviour. Noble Lords who travel on London buses, as we do, will know that this happens from time to time.
7 pm
In other words, contrary to what the noble Lord, Lord Taylor, said, public-facing workers, like the police, often have to put themselves in potentially violent situations. As with the police, it is their duty to uphold laws and regulations. This responsibility not only imposes a greater financial burden on small businesses such as bars and clubs—according to the Association of Licensed Multiple Retailers, they spend more than 11% of their turnover on security staff—but imposes an even greater physical and psychological cost on employees, who deserve greater recognition and greater protection.
If the new Minister, the noble Lord, Lord Ahmad, repeats what the noble Lord, Lord Taylor, said on the previous occasion and the Government do not accept such a reasonable amendment—and I hope that, unusually for me, I have put it in a reasonable way—to give the workers whom I have described the peace of mind that they deserve, I sincerely hope that this House will put aside any party prejudice or party views and that, as a revising Chamber, we will consider correcting what the Government have unfortunately decided to refuse. I hope that I have persuaded the Ministers, particularly the new Minister, but, if I have not done so, I hope that this House will give public-facing workers the kind of protection they deserve.