My Lords, first, I thank and congratulate the noble Baroness, Lady Cumberlege, on claiming this spot in a very busy parliamentary calendar to raise a subject that is very important to so many people. Her work in and knowledge of the National Health Service, its triumphs and drawbacks, make her the perfect person to raise the issue of hospital food. I am not an expert in this area, but I have over recent years been a patient.
People are taken into hospital at one of the most vulnerable times of their lives. They become patients in a second, and face the illness itself, the shock of hospitalisation, disorientation and the feeling of being alone to face sudden and apparently insurmountable problems. For many of us, it is a traumatic and frightening experience, even for those of us who are usually confident and sure of what we are about and how to react to what is happening around us. At such a time, we need comfort; food should be part of that comfort and something to look forward to—but, alas, too often it is not.
I am pleased to say that I have not spent much time in my life in hospital. I had been reasonably lucky with my health over the years until about three years ago, when I was diagnosed with leukaemia. For the first period of my illness, I had to remain in hospital in a room set aside from the main ward, because I was very vulnerable to germs and needed a sterile environment. The medical care that I received was second to none; I am still receiving it, and it is wonderful. The problem arose when I was confronted with what I can describe only as “food from hell”. I did not expect cordon bleu cookery, but I expected to eat nutritional food and some thought being given to which foods patients may fancy—especially as medicines can affect appetite and change taste buds.
The food in my hospital was brought in each day by the catering company employed and reheated on the premises. It looked, smelled and tasted awful. There was a choice of food, but not an appetising one. The soup was more water than soup powder; the main
courses bore little resemblance to what they were supposed to be; and the sweets were just that—sickly sweet beyond belief. On one occasion, the Irish stew, as it was described, was so awful that, had I been Irish, I would have been tempted to sue the hospital on the grounds of the insult to the Irish nation. When I first went into hospital, there was a choice of cheese and biscuits, but it was quickly removed on the grounds of cost. There was no fresh fruit offered, and the vegetables were cooked to a uniform standard of what I can describe only as grey mush.
Since 1992, successive Governments have introduced more than 20 initiatives, which have all failed to improve hospital food in England, costing the taxpayer more than £54 million. Such initiatives have relied on hospitals to adopt voluntary food standards rather than such standards being mandatory. The result is that one in every 10 meals served to patients is returned to the kitchen uneaten. A BBC programme in 2008 that investigated the unhealthy state of hospital food revealed that £1 million worth of food each year is wasted.
Among eminent people who have attempted to improve hospital food have been Simon Rimmer, who sought to revamp food in Liverpool hospitals, and Jamie Oliver, the latter stating that the failure to provide the nutrients that could help the healing process seemed completely crazy to him. It does to me also.
The Soil Association has drawn public attention to the sorry state of hospital food, saying it was more likely to contribute to a disease service than a health service. This is a cause for national concern and yet it need not be so. This was proved when James Martin, a well known and respected TV chef, recorded a programme about Scarborough General Hospital, where he undertook to improve the food in both nutritional value and presentation. He first won over a very sceptical workforce in the hospital kitchens. He then explained and taught about nutritional requirements for vulnerable patients and, finally, produced menus that were practical and popular.
This Bill is not asking for the moon. Most food served in our public sector institutions has to meet mandatory standards, including that served in hospitals in Scotland and Wales. All the Bill asks for is the same standards in our English hospitals, together with a body of experts to specify hospital food standards, and the CQC to ensure compliance with those standards. I hope that the Minister agrees with that.
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