I am a great believer in the good that social media has done over the last few decades. It has transformed the way we interact, share ideas and stay connected. Social media has allowed a global conversation about global challenges such as climate change, poverty and even the conflict that we are witnessing in Ukraine. However, there is a dark side to social media, and I would be surprised if there were any Member of this House who had not experienced some form of it. The online world has become like the wild west: anything goes. Indeed, it was just last year when the whole country was gripped by the success of our football team in the Euros, and as I sadly watched us lose another penalty shoot-out, I turned to my wife and said, “You know what’s going to happen now, don’t you?” And it did. The three players who missed penalties, all young black men, were subjected to disgusting racist abuse. Monkey emojis were used to taunt them, and were not taken down because the Instagram algorithm did not deem that to be racism. Abuse on Twitter was rife, and the scale of it was so large that it restarted a national conversation, which I am sad to say we have had many times before.
On the back of that, I, along with 50 of my colleagues, wrote to the major social media companies: Reddit, Facebook, Twitter, Snapchat and TikTok. We asked for three things: that all accounts be verified; that the algorithm be adjusted with human interaction to account for differences in languages; and that there be a “three strikes and you’re out” policy for serial offenders, so
that they knew that they would not be allowed to get away with abuse. Unfortunately, not all the companies responded, which shows how much respect they have for our democratic processes and for the moral duty to do the right thing. Those that did respond took long enough to do so, and took the view that they were already doing enough. Clearly, anyone can go on social media today and see that that is not true. It is not that the companies are burying their head in the sand; it is just not very profitable for them to make a change. If they had the will to do so, they certainly have the skill, innovative ability and resources to make it happen.
I fully accept that, in this legislation, the Government have taken a different approach, and there are clearly different ways to skin this cat. The 10% of turnover for fines, the clarity on what is allowed in companies’ terms and conditions, and effective enforcement may well draw a clear line in the sand. I call on the social media companies to heed the message sent by 50 of my colleagues, and to once again recognise their moral duty to be positive and good players in society. We have an opportunity today to set a standard, so that when an aspiring young boy or girl wants to be in the public eye, whether as an athlete, a media star or a politician, they will no longer think that being abused online is an inevitable consequence of that choice.
9.18 pm