Ukraine

My constituent’s mother went to the visa centre in Kyiv on 16 February 2021 to deliver her biometric fingerprints. She received confirmation that her application had been received eight days later. The family had not heard anything by August, so they contacted the Home Office. The reply they received stated that it was currently receiving a high volume of applications as a result of the significant increase in uptake, and that customers may experience a longer wait than usual for its decision. If there was an increase in demand as far back as August, what was done to address that? How many such cases are there? What will be done with the information in the visa centre in Kyiv, and what will be done to assist my constituent’s mother?