Revenues go up and down; it is very difficult to forward-plan the income from a railway. The Virgin Trains East Coast situation is not a problem of a line losing money or failing on passenger satisfaction. It is making money—just not as much as was forecast. That is one of the reforms of the franchising system that I wish to see.
Look at Network Rail—a public body. It has problems and has mismanaged some projects, Great Western electrification being the prime example. However, let us also praise it when it gets things right. The Reading and Nottingham station upgrades have been a success and many other projects have been delivered on time and on budget. No system is intrinsically bad or good. My point today is that we should raise the quality of the discussion and not get locked into this stale old debate that too often plagues transport discourse in this country.
My final point in the few seconds that remain is please let us put the passenger front and centre of our conversations. Too often, the transport industry works in silos: it looks at what the rail or bus provision is. We have to look at door-to-door transport, embrace new technology and the opportunities that it brings. When we invest in new trains—enormous numbers of new rolling stock will be coming on to the network in the next couple of years—let us make them comfortable. Technologically, they are brilliant but a lot of them are dashed uncomfortable. Let us put the passenger first and raise our game with a proper debate about how we invest in and improve our transport infrastructure.
5.36 pm