How can we make more explicit the amount of money spent on management overheads, and in particular the £80 to £120 per direct debit set up
that goes to chugging agencies? That must be made crystal clear to people. That is, on average, the amount for the first year of any direct debit set up in favour of a charity. At the moment, people are not clear how much of their generosity is being expended on management overall and on that practice in particular.