London Olympic Games and Paralympic Games (Amendment) Bill

I beg to move, That the clause be read a Second time. I want to begin by expressing our support for the changes to the management of traffic, on which we gave undertakings in the bid book. Olympic lanes were a condition of bidding for the games, and they are vital in ensuring that we have a smooth flow of key people to and from events. In the bid book, as the Minister will be aware, we made a commitment to"““a designated ORN””—" Olympic route network—with Olympic lanes"““to speed the journeys of the Olympic family.””" My purpose today is to raise some of the operational issues concerning the upheaval—the welcome upheaval—in prospect for our city which, for those of use who are London MPs, will have been raised by our constituents. It is important that we work constantly until and throughout the games to ensure that any difficulties faced by Londoners and residents of other parts of the country that are hosting Olympic events are kept to an absolute minimum. First, we need to make sure that even better information is provided about the ORN plans, remembering that an announcement made 18 months before the games must be repeated at very regular intervals right up until the games. Otherwise, people do not feel that they have been properly informed and will not understand how they have to reorganise their journeys and so forth, and that is not good enough. One of the lessons from the test events was the importance of not just telling people but telling them again and again in a spirit of support for minimising the disruption that they face. We must therefore review the effectiveness of the information strategy. The Olympic Delivery Authority and Transport for London have done a really excellent job in consultation on the route, but that process, as the Minister will remember, has gone on for a very long time. There is a difference between mere consultation and information that enables people to manage their lives. Londoners and those from other parts of the country living on or near the ORN will at times undoubtedly face quite serious levels of disruption. Through distributing clear information widely and early, the Government and the Greater London authority can help all those affected to prepare, and not to get too angry but to feel that they were duly warned. Businesses will not be able to receive deliveries in normal hours. Postal and refuse collection services for residents will be disrupted. Taxi and private hire drivers may face long delays and loss of custom. Local residents and businesses need clear and detailed information in as many different forms and languages as possible so that they can plan for the period when the Olympic lanes will be in operation. Will the Minister assure the House that the Government will take all necessary steps to review the quality of information and perhaps do a bit of testing of how widely the impact of the ORN is understood?