Housing and Regeneration Bill

moved Amendments Nos. 124 to 126: 124: Clause 213, page 90, line 18, leave out ““give registered providers guidance on”” and insert ““publish— (a) guidance about complaints to the regulator about the performance of registered providers, and (b) guidance about”” 125: Clause 213, page 90, line 19, at end insert— ““(1A) Guidance under subsection (1)(a) must, in particular, specify— (a) the procedure to be followed in making a complaint, (b) the criteria used by the regulator in deciding whether to investigate a complaint, and (c) periods within which the regulator aims to inform complainants of the result of complaints.”” 126: Clause 213, page 90, line 20, leave out ““the guidance in exercising those powers”” and insert ““guidance under this section”” On Question, amendments agreed to. Clause 214 [Consultation]: