UK Borders Bill

The first people that many coming to this country meet will be the immigration officers. What sort of training in greeting people will they receive? We are still seen as a hospitable nation in welcoming people, not hostile. How important will that be in ascertaining the necessary qualifications? Many of the people coming here will be totally devoid of knowledge of the English language. Do we expect that some of those trained as immigration officers will be able to carry out interviews in, say, eastern European or Asian languages, or will adequate translators always be available? I was in Spain about a week ago. I do not speak any Spanish and trying to get a cup of tea was a wee bit difficult. Many people coming here are at a total loss. If the amendment is accepted, what does the Minister see as the type of qualification that will be necessary?