The hon. Gentleman prays in aid Which?, but has he seen the briefing that it gave hon. Members for today’s debate? It says:"““Which? has found that the BSB’s complaints handling is not at all transparent, is far too complicated and bureaucratic, relies too heavily on ‘volunteers’ and is not particularly accessible.””"
That is hardly an endorsement of the present system.
Legal Services Bill [Lords]
Proceeding contribution from
David Kidney
(Labour)
in the House of Commons on Monday, 4 June 2007.
It occurred during Debate on bills on Legal Services Bill [Lords].
About this proceeding contribution
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461 c41Session
2006-07Chamber / Committee
House of Commons chamberSubjects
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