Legal Services Bill [Lords]

I must declare an interest, in that I am in a minority in the Chamber because I am not a lawyer. Before the Minister goes on to discuss the OLC’s objectives, will she pay at least some tribute to the midlands-based Legal Complaints Service? It has been noticeably independent of the Law Society, has been recognised by the consumer association Which?, and has been engaged on an agenda of improvement for some years. As we still have three years until the OLC emerges, will the Minister encourage the Legal Complaints Service to continue to invest in the improvement and independence that has impressed great numbers of people throughout the country? It has dealt with 18,299 complaints against solicitors in the most recent year for which we have figures. That is more than one complaint for every six solicitors. It still has a role in the next three years, has it not, so will my hon. Friend say something positive about what it has done in the past year or two?