Legal Services Bill [Lords]

Of course we should not lose those skills. I am sure that the office for legal complaints, to which I shall refer later, will be able to call in some of those skills should it feel it necessary to do so. Some 33 per cent. of complaints dealt with by the Bar Council go to the legal services ombudsman, compared with about 10 per cent. of those dealt with by the Law Society. The point of the Bill is to reduce the number of complaints made in either sector of the legal profession, so that the consumer gets a better deal.