Offender Management Bill

These things can be measured. The noble Lord must know of the work of his colleagues in local government who have extensive experience in this sector. I wish the noble Baroness, Lady Howarth, were here this afternoon because I am sure that she could give much better chapter and verse than I can as I am now a little more distant from these things. How many times someone comes round and cleans can be measured, but the other element is the quality of the cleaning. Service care contracts are about that; they are about quality. Quality can be seen and felt, and that is what we will achieve through this process. I do not see the problem here. If the noble Lord reflects on his NGO and voluntary sector charitable background and work, he will see how these things can be measured in that context. I do not see that it is any different here.