Legal Services Bill [HL]

I can say to my noble friend that I am happy to look at the language. I sense from your Lordships that although the balance is probably appropriate, my noble friend is right to say that we need to check that we have not set the provision so wide as to deter people from making genuine complaints, as described by my noble friend. I am sure that the noble Lord, Lord Maclennan, would agree with that. We will look at the language, but keep the principle—if I can put it like that.