Consumers, Estate Agents and Redress Bill [HL]

My Lords, I am referring to consumers not suffering particular problems. I will write to the noble Baroness, Lady O’Cathain, on the issue. If I may continue to clarify that point, the concept of ““designated consumers”” permits the new council to undertake specific functions in respect of consumers of regulated utilities covered by the Bill and to provide continuity from the current sectoral arrangements for representation.