NHS Redress Bill [HL]

I am grateful to the Minister for what she has said. However, perhaps I may tease out from her further information about the possibility of patients receiving legal advice much earlier on in the process, particularly in a situation where the patient is bringing the proceedings rather than the trust doing so. We are all concerned about how patients will know whether it is better for them to go down the redress scheme route or to bring legal proceedings if they do not receive at least quasi-legal advice at the time? I cannot quite get my head round this. If you do not know at the outset what is likely to happen and what is a reasonable runner for you, and you are quite upset or angry, how do you get such advice? If it is left to PALS and ICAS, I suspect that in many cases the advice may not be specialist enough and may not give patients sufficient confidence in the system. Perhaps I can tease out a little more from the Minister on that particular issue.